Head of IT & Digital / CFO-Facing Technology Executive / CITO-track
Delivering enterprise transformation with board-level clarity —
from ERP cutovers and cyber resilience to AI adoption at scale.
CFO-facing Head of IT & Digital with 20+ years driving enterprise platforms, cybersecurity governance, and resilient operating models across complex, regulated environments. Currently at CYVN Holdings in Abu Dhabi — an investment holding group with high-profile ecosystem partners including McLaren and NIO — I report directly to the CFO and lead the end-to-end technology agenda, managing a ~AED 2M annual IT budget with disciplined allocation to risk, compliance, and strategic growth.
My track record spans high-stakes deliverables: a live ERP cutover to Dynamics 365 F&O on January 1 2025, a Host-to-Host bank integration that eliminated ~97% of manual payment handling, ICFR-aligned IT control frameworks that pass audit scrutiny, and an AI adoption programme delivering 28% productivity gains across targeted roles. I build operating models that survive beyond the project — with governance, service desk discipline, and measurable KPIs that hold.
My edge lies in translating technical complexity into CFO-legible outcomes: risk registers, ROI models, and phased investment strategies that earn boardroom confidence. I operate fluently across Microsoft cloud ecosystems, enterprise security, and UAE regulatory compliance — and I bring the same rigour to team culture, vendor relationships, and long-term IT strategy.
CYVN Holdings · Abu Dhabi, UAE
Reporting directly to the CFO, leading CYVN's end-to-end technology agenda — enterprise transformation, cyber resilience, and scalable governance for a high-expectation investment group with ecosystem partners including McLaren and NIO. Architected a modern IT operating model balancing speed with control: delivering business-critical platforms (ERP, collaboration, security, data governance) while strengthening audit readiness and risk management. Manages a ~AED 2M annual IT budget with disciplined CapEx/OpEx allocation.
MAPYR · Dubai, UAE
Reporting to CEO of a fast-growing SMB, led full digital transformation of the company's IT landscape — ERP & BI, information management, collaboration, telecoms, networks, and information security. Managed a $250K budget and developed a 3-year IT roadmap. Led D365 F&O migration roadmap, D365 CRM and B2B customer portal implementation, and end-to-end IT setup for two greenfield warehouses including AI/ML productivity initiatives and 3PL integration.
Polarcus · Dubai, UAE
Managed IT service delivery for 500+ users across UK, Singapore, US, Norway, UAE offices and eight offshore seismic vessels. Owned ITIL-compliant service desk processes, escalation, and out-of-hours emergency support. Environment spanned Palo Alto, Meraki, Hyper-V/ESXi, O365, Darktrace, VSAT/Inmarsat/Iridium, and Alcatel PBX. Reduced vulnerabilities by 60% onshore and 87% offshore within six months through improved patch management.
ACIS Information Technology & Lukoil International Services · Dubai, UAE
At ACIS (2016–2019): Reported to CEO, managed a team of 20 experts and delivered 10 end-to-end IT projects for hospitality, government, and private sector clients including Rotana (35 hotels) and Movenpick. At Lukoil (2015–2016): VIP helpdesk and mobile systems engineer supporting 1,000+ users across UAE and abroad. Recipient of multiple letters of appreciation for outstanding performance and initiative.
Executed the full enterprise rollout of Dynamics 365 Finance & Operations on schedule — stabilising finance operations, reducing month-end friction, and establishing structured IT controls that strengthened audit readiness.
Spearheaded H2H bank integration enabling fully automated payments — reducing manual payment handling by ~97%, and strengthening financial control, traceability, and audit readiness across the group.
Launched Microsoft Copilot, Security Copilot, and D365 AI capabilities backed by an AI governance and data-protection framework — delivering 28% productivity gains in targeted roles and 30–50% faster security triage.
Built a formal IT operating model and service desk governance from the ground up — creating predictable execution across incidents and changes, reducing resolution cycle by ~35%, and raising endpoint management to 100% managed coverage.
Open to executive technology leadership discussions, board advisory conversations, and strategic consulting engagements.